LayzerLayzer

Terms of Service

Last updated

Last updated May 07, 2026

1. Introduction

Welcome to Layzer. Your use of our services — including this website at https://layzer.ai (the "Site") and all software or services offered by us in connection with the Site (together, the "Services") — is governed by these Terms of Service (the "Terms"). Please read them carefully before using the Services. In these Terms, "we", "our", "us", and "Layzer" refer to Super Layzer Limited, a company registered in England and Wales with company number 17072094.

By using the Services, you agree to these Terms. If you are using the Services on behalf of an organisation, you agree to these Terms for that organisation and confirm you have authority to bind it. In that case, "you" and "your" also refer to that organisation.

You must be at least 18 years old to use the Services. If you are under 18, you may not use or register for the Services.

You agree your purchases or use of the Services are not contingent on the delivery of any future functionality or features, or on any oral or written public comments made by us regarding future functionality or features.

If you have entered into a separate written agreement with us for use of the Services, the terms of that agreement prevail over conflicting terms in these Terms with respect to the Services specified in the agreement.

DISPUTES NOTICE: You agree that disputes between you and Layzer will be resolved through informal negotiation and, if necessary, by the courts of England and Wales. To the fullest extent permitted by law, you waive any right to participate in a class-action lawsuit. See Section 19 for full details.

By using, downloading, installing, or otherwise accessing the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

2. Accounts

You must register an account (a "Customer Account") to use the Services. You agree to provide accurate and complete information during registration and to keep that information up to date.

Your Customer Account is for your personal use only and you may not authorise others to use it. You are responsible for keeping your access credentials confidential and for all activity that occurs under your Customer Account. Notify us immediately at legal@layzer.ai if you become aware of any unauthorised access or suspected security breach.

3. User Content

The Services allow you to create, upload, transmit, share, and store information — including text prompts, chat messages, files (such as PDFs, images, and other documents), and other content (collectively, "User Content").

You are solely responsible for your User Content and you assume all risks associated with it, including legal claims relating to intellectual property or otherwise. By submitting User Content, you represent that you have all necessary rights to do so, and that your use does not violate any third-party rights, conflict with any licences you have granted, or breach any applicable law or these Terms.

You agree to take down any User Content that violates these Terms, including pursuant to a takedown request from us. We do not actively monitor User Content. However, we reserve the right to review and remove User Content, and to suspend or terminate your Customer Account, if we become aware that your use of the Services or User Content violates these Terms or any applicable law (for example, in cases of copyright infringement, malware, or content prohibited by the AI providers we rely on). We assume no liability for any User Content you or others store with us. User Content that is deleted may be irretrievable.

A variety of information, data, and other materials may also be made available through the Services by us or our suppliers (the "Layzer Content"). While we strive to keep this content accurate, complete, and up to date, we cannot guarantee, and are not responsible for, the accuracy, completeness, or timeliness of any Layzer Content.

4. Proprietary Rights

By submitting, posting, or otherwise uploading User Content through the Services, you grant Layzer a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, adapt, modify, translate, transmit, and display such User Content for the purpose of providing you with the Services.

Except as set out above, we acknowledge that we obtain no right, title, or interest from you (or your licensors) in your User Content, including any intellectual property rights in it. You retain ownership of all of your User Content. You agree that you are responsible for protecting and enforcing those rights, and we have no obligation to do so on your behalf.

You acknowledge that we (and our licensors) own all legal right, title, and interest in and to the Services and the Layzer Content, and that the Services and Layzer Content are protected by copyright, trademark, patent, or other proprietary rights and laws (whether registered or not, and wherever in the world those rights may exist). Nothing in these Terms grants you any right to use any Layzer trademarks, logos, domain names, or other distinctive brand features except as otherwise permitted by law.

5. Licence and Restrictions on Use

We grant you a personal, worldwide, royalty-free, non-assignable, and non-exclusive licence to use the Services solely as permitted by these Terms.

You may not (and you may not permit anyone else to):

  • Copy, modify, create derivative works of, reverse-engineer, decompile, or otherwise attempt to extract the source code of the Services
  • Disable or circumvent any security mechanism used by the Services
  • Interfere with or disrupt the Services or any servers or networks connected to the Services
  • Rent, lease, sublicense, or provide access to the Services to a third party, or use the Services on behalf of, or to provide services to, third parties (except as expressly permitted)
  • Access the Services in a manner intended to avoid incurring fees, exceed usage limits, or evade quotas
  • Access the Services to bring an intellectual property infringement claim against us or to create a competing product
  • Use any robot, spider, scraper, or automated tool to retrieve, index, or gather content from the Services

You agree that you will not upload, transmit, or otherwise use the Services to:

  • Engage in or facilitate any illegal activity, or advocate, promote, or incite violence
  • Infringe or violate the intellectual property, publicity, or privacy rights of any party
  • Mislead others about your identity, impersonate any person or entity, or misrepresent your affiliation
  • Harass, threaten, or abuse any person, or post material that is defamatory, obscene, indecent, vulgar, or otherwise objectionable
  • Distribute material that is harmful to minors
  • Distribute malware, viruses, Trojan horses, or other malicious code
  • Violate any applicable law or regulation, including those governing export control, anti-discrimination, or consumer protection

You may not use the Services if you are barred from receiving them under applicable laws of the United Kingdom, the European Union, or your country of residence.

AI-specific restrictions

You also agree not to use the Services to:

  • Generate, distribute, or train AI models on illegal, harmful, infringing, deceptive, or violent content
  • Attempt to extract, reverse-engineer, or jailbreak the AI models, system prompts, or instructions used by the Services
  • Violate the terms of service of any third-party AI provider whose models are accessed through the Services (including OpenAI, Anthropic, Google, xAI, Perplexity, and others listed in our Privacy Policy)
  • Misuse user-authorised third-party integrations (such as GitHub, Discord, Notion, or Google services) in ways that violate those services' own terms
  • Rely on AI-generated outputs as professional advice in any regulated domain (medical, legal, financial, tax, or mental health) without independent verification by a qualified professional
  • Scrape, harvest, or systematically extract data, responses, or content from the Services for unauthorised purposes

6. AI Services

The Services include AI-powered features such as chat, content generation, and toolkit integrations. These features rely on large language models and other AI systems operated by third parties, including OpenAI, Anthropic, Google, xAI, Perplexity, Meta, DeepSeek, Alibaba (Qwen), and OpenRouter.

When you use AI features, your prompts, messages, and uploaded content are transmitted to one or more of these AI providers for processing. Each provider operates under its own terms of service and privacy policy, which we do not control. You are responsible for reviewing those terms before using AI features that rely on them. A current list of AI providers and links to their privacy policies is maintained in our Privacy Policy.

You should not submit confidential, regulated, or sensitive information through the Services — including health information, financial account details, government identifiers, or content covered by legal privilege.

AI-generated output may be inaccurate, incomplete, biased, fabricated, or otherwise unreliable. We make no warranty regarding the accuracy, completeness, currency, or fitness of AI-generated output for any particular purpose. Any decision or action taken in reliance on AI-generated output is at your sole risk.

7. Pricing and Subscriptions

Use of the Services requires a paid subscription. Current pricing details are available on our pricing page or within your account settings.

We accept payment by credit and debit cards processed by our payment processor, Polar. Payments are charged in US dollars (USD), Euros (EUR), or British pounds (GBP), depending on your selection and Polar's supported currencies.

Subscriptions automatically renew at the end of each billing cycle (typically monthly or annually) until cancelled. By starting a subscription, you authorise us, through Polar, to charge your selected payment method on a recurring basis without requiring further approval for each renewal.

You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current paid term, and you retain access to paid features until then.

We may change subscription prices and will give you reasonable advance notice of any change in accordance with applicable law. Continued use of the Services after a price change takes effect constitutes acceptance of the new price.

We reserve the right to refuse, limit, or cancel orders, including those that appear to be made by dealers, resellers, or distributors.

8. Right of Withdrawal (UK and EU Consumers)

If you are a consumer in the United Kingdom or European Union, you have a 14-day right to cancel your purchase under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) or Directive 2011/83/EU (EU).

However, the Services consist of digital content supplied immediately upon purchase. By starting a paid subscription, you expressly request that we begin performance of the Services before the end of the 14-day period and acknowledge that you will lose your right of withdrawal once performance has begun.

This does not affect your statutory rights as a consumer, including any rights you may have if the Services are faulty, not as described, or unfit for purpose.

9. Privacy

The Services are provided in accordance with our Privacy Policy. You agree to the collection and use of your User Content and personal information as described there.

You are responsible for protecting the privacy and legal rights of any users or third parties whose information appears in or is created with your User Content. To the extent your use of the Services requires compliance with specialised data privacy laws (for example HIPAA, FERPA, or COPPA), you are solely responsible for that compliance.

10. Modification and Termination of Services

We are continually improving the Services. The form and nature of the Services may change from time to time without prior notice, including changes to fees and payment policies, security updates, added or removed functionality, automatic updates, and other enhancements. Any new features added to the Services are subject to these Terms unless stated otherwise.

You may terminate these Terms at any time by cancelling your Customer Account. You will not receive a refund for the unused portion of any subscription term.

We may, at our sole discretion and for any or no reason, suspend or terminate your Customer Account or any part of it. We agree to provide reasonable notice where practicable, but reserve the right to terminate without prior notice in cases of suspected abuse, breach of these Terms, or violation of applicable law. We will not be liable to you or any third party for such termination.

You are solely responsible for exporting your User Content from the Services prior to termination. If we terminate your Customer Account for our convenience, we will use reasonable efforts to give you an opportunity to retrieve your User Content first.

Upon termination, these Terms terminate, but provisions which by their nature should survive — including ownership, warranty disclaimers, limitations of liability, and dispute resolution — will continue to apply.

11. Beta Services

We may from time to time release products or features that are still being tested ("Beta Services"). Beta Services may be labelled "alpha", "beta", "preview", "early access", or similar, and may not be as reliable as our other Services.

Use of Beta Services is voluntary and at your sole risk. Beta Services are provided "as is" and may contain errors, defects, or inaccuracies that could cause failures, corruption, or loss of data. Beta Services are made available in part so we can collect user feedback, and by using them you agree we may contact you to collect such feedback.

If we provide Beta Services on a confidential or closed-beta basis, we will notify you. For confidential Beta Services, you agree not to disclose, share, or otherwise make available any information about them without our prior written consent.

12. Changes to the Terms

We may amend these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of these Terms and, where appropriate, notify you by email or within the Services. By continuing to use the Services after revised Terms take effect, you agree to be bound by them. If you do not agree to changes, please stop using the Services.

13. Disclaimer of Warranty

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

LAYZER, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS MAKE NO EXPRESS WARRANTIES AND DISCLAIM ALL IMPLIED WARRANTIES REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (C) ANY DATA OR OUTPUT PROVIDED THROUGH THE SERVICES (INCLUDING AI-GENERATED OUTPUT) WILL BE ACCURATE, COMPLETE, OR RELIABLE.

NOTHING IN THESE TERMS, INCLUDING THIS SECTION AND THE LIMITATION OF LIABILITY SECTION, EXCLUDES OR LIMITS OUR LIABILITY FOR LOSSES THAT MAY NOT LAWFULLY BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER UK CONSUMER PROTECTION LAW.

14. Limitation of Liability

SUBJECT TO SECTION 13, YOU EXPRESSLY UNDERSTAND AND AGREE THAT LAYZER, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF GOODWILL OR BUSINESS REPUTATION, LOSS OF DATA, COST OF SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER INTANGIBLE LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE LESSER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY POUNDS STERLING (£50).

YOU MUST BRING ANY CLAIM AGAINST US WITHIN ONE (1) YEAR OF THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

15. Indemnification

You agree to indemnify and hold harmless Layzer and its subsidiaries, affiliates, officers, agents, employees, suppliers, and partners from any third-party claim arising out of or related to (a) your breach of these Terms, (b) your use of the Services, (c) your violation of any applicable law in connection with the Services, or (d) your User Content — including any liability or expense (including reasonable legal fees) arising from any such claim, loss, suit, judgment, or settlement.

16. Copyright Infringement

We respect the intellectual property rights of others. If you believe that material accessible through the Services infringes a copyright you own or control, please notify us at legal@layzer.ai with the following information:

  • A description of the copyrighted work you claim has been infringed
  • Identification of the material you believe is infringing, including the URL or location where it can be found
  • Your name, address, telephone number, and email address
  • A statement that you have a good-faith belief that the disputed use is not authorised by the copyright owner or by law
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf
  • Your physical or electronic signature

You may be liable for damages (including costs and legal fees) if you make material misrepresentations in a notice. If you are unsure whether material infringes your copyright, we recommend contacting a lawyer first.

17. Third-Party Content and Materials

The Services may include links to, or allow you to access, third-party websites, resources, content, or information ("Third-Party Materials"). You acknowledge sole responsibility for, and assume all risk arising from, your access to or use of any Third-Party Materials.

We are not responsible for the availability or accuracy of any Third-Party Materials, and we have no liability for any harm or losses suffered as a result of your access to, reliance on, or use of them. Inclusion of, or links to, Third-Party Materials does not imply our endorsement.

18. Feedback

If you submit comments, ideas, or suggestions about the Services ("Feedback"), you agree that your submission is gratuitous, unsolicited, and without restriction, and does not place us under any obligation of confidentiality or compensation. We are free to use, disclose, and incorporate your Feedback into our products and services without any further obligation to you. You warrant that your Feedback is not subject to any licence terms that would impose obligations on us.

19. Disputes

Please read this section carefully — it explains how disputes between you and us will be resolved and limits how you can seek relief from us.

These Terms and any action related to them will be governed by the laws of England and Wales, without regard to its conflict-of-laws provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

If you are a consumer in the United Kingdom or European Union, you have the benefit of any mandatory provisions of the consumer protection law of your country of residence, and you may bring claims relating to these Terms in the courts of that country.

Informal negotiation first

Before bringing a formal claim, you agree to attempt to resolve any dispute informally for at least thirty (30) days by contacting us at legal@layzer.ai. Most disputes can be resolved this way without further escalation.

Court jurisdiction

If informal negotiation does not resolve the dispute, the courts of England and Wales (sitting in London) will have non-exclusive jurisdiction over any claim arising out of or related to these Terms or your use of the Services. For consumers in the EU or in another country whose mandatory consumer protection law applies, you may also bring claims in the courts of your country of residence.

Class-action waiver

To the fullest extent permitted by law, you agree that any claim will be brought on an individual basis and not on a class-action, consolidated, or representative basis. This waiver does not apply where it is prohibited by mandatory consumer protection law in your country of residence.

One-year limitation

You must bring any claim against us within one (1) year of the event giving rise to the claim, except where this limitation is not permitted by applicable law.

20. Miscellaneous

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us relating to the Services. They may be modified only in writing or by a new posting of these Terms by us.

If any part of these Terms is held unlawful, void, or unenforceable, that part will be deemed severed and will not affect the validity and enforceability of the remaining provisions.

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision. Any waiver must be in writing and applies only to the specific instance identified.

You may not assign these Terms or any rights granted under them, whether voluntarily, by operation of law, or otherwise, without our prior written consent.

21. Contact Us

If you have any questions about these Terms or wish to make any complaint or claim relating to the Services, please contact us at legal@layzer.ai.

When submitting a complaint, please provide a brief description of the nature of your complaint and the specific Services to which it relates.

Mailing address:

Super Layzer Limited Company No. 17072094 5 Ivegate, Yeadon, Leeds, England, LS19 7RE